Privacy Policy
Last updated: January 15, 2026
Cranclope S.A.C. (hereinafter, "Cranclope", "we" or "the company"), with registered address at Av. Javier Prado Este 2465, Office 702, San Isidro, Lima 15036, Peru, and with RUC 20612345678, is committed to protecting the privacy of users of its website cranclope.com. This policy describes how we collect, use, store, and protect your personal information, in compliance with Law No. 29733, Peru's Personal Data Protection Law, and its Regulation approved by Supreme Decree No. 003-2013-JUS.
1. Information we collect
We collect information that you provide directly to us when using our services, including: full name, email address, and the content of messages you send through our contact form. We also automatically collect certain technical information when you visit our website, such as your IP address, browser type, operating system, pages visited, and the duration of your visit. This information is collected through cookies and similar technologies, subject to your prior consent as per our Cookie Policy.
2. Use of information
We use your personal information for the following purposes: responding to your inquiries and requests for information; providing you with information about our consulting services in industrial digitalization, energy efficiency, and sustainable development; complying with our legal and regulatory obligations under Peruvian jurisdiction; improving the functionality and content of our website; and conducting statistical analyses of site usage, always in anonymized form.
3. Legal basis for processing
The processing of your personal data is based on: your informed consent, given when submitting the contact form or accepting cookies; the execution of pre-contractual measures at your request; compliance with legal obligations applicable under Peruvian law; and our legitimate interest in improving our services, provided that your fundamental rights and freedoms do not prevail.
4. Data protection and storage
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Your data is stored on secure servers located within Peruvian territory, with AES-256 encryption for data at rest and TLS 1.3 for data in transit. We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, and in any case, for the periods established by applicable Peruvian legislation.
5. Your rights
In accordance with Law No. 29733, you have the right to: access your personal data held in our records; rectify inaccurate or incomplete data; cancel or request the deletion of your data when it is no longer necessary; oppose the processing of your data on legitimate grounds; and revoke previously given consent. To exercise any of these rights, you may contact us at contacto@cranclope.com or at our physical address.
6. Data transfer
We do not transfer your personal data to third countries outside Peru without your prior consent. If an international transfer becomes necessary, we will ensure that the receiving country offers an adequate level of protection or that appropriate safeguards exist in accordance with Peruvian regulations.
7. Contact and complaints
If you have questions about this policy or wish to exercise your rights, you may contact us at: Cranclope S.A.C., Av. Javier Prado Este 2465, Office 702, San Isidro, Lima 15036, Peru. Email: contacto@cranclope.com. Phone: +51 1 625 8900. You may also file a complaint with the National Authority for Personal Data Protection of the Ministry of Justice and Human Rights of Peru.